Policy

Hi! This is our Privacy Policy and, if you landed here, it means that you want to learn how we process your personal data at Tibetan Dawn Wholesale and how we protect your privacy.

Order information you expressly provide 

If you wish to buy something from our store, we will need more specific information about you. To fully process your order and ship the merchandise you selected, we need your personal data such as your first and last name, business name, your email address and your shipping and billing address. We also use your contact and order information to send you communication related to the processing of your order. We will ask you to provide this information in an email before letting you finalize your purchase and payment.    Details will be retained as part of our contract and legal requirement, such as but not exclusively, for accounting & taxation purposes, audits or litigation.

Shipping

We will need to passed on some of your details to our chosen shipper.

How do we process your information? 

We use an external provider to run our website, ​Wordpress.com​.  We use their internal analytics for monitoring the website use.  WordPress generate their own privacy policy that can be viewed here WordPress privacy policy.

We do not process your personal details through WordPress.  Wholesale orders and correspondence are communicated through our 3rd party email client, Googlemail,  via the telephone, social media messages or through WhatsApp, much depending on your personal preference and how you initiate communicate with us.

The personal information that we hold on you , will be what you supply us with.  Please note that we may not be able to delete all of your data if requested to, as generally we only hold contractual and legally required information on our wholesale customers, such as our contract and accounting records.

Payment

We will ask you to process your payment directly to us.  Occasionally, we can agree to use an accredited company to process your credit card information through.

We do not hold customer payment details directly ourselves.

3rd Parties

Tibetan Dawn Wholesale does not  sell your details onto 3rd parties.

Cookie Policy

How we use cookies

We operate the Tibetan Dawn Wholesale website using WordPress.com.  The website will collect  cookies for you to interact with it.  The cookie policy and full detail of how it collects them can be found here:    WordPress Cookie policy

Tibetan Dawn has no 3rd party apps on this site and uses the integrated Analytic and Performance data,  provided by  WordPress.  This is so that we can understand how many users visit  and how users interact with our website.

You will need to use your own email client to contact us.  We do not use a 3rd party contact form or app on this website.  We use HMTL emails via our googlemail account.

Links to other sites

You will find links to external sites, including social media on our website.  Tibetan Dawn does not to take any responsibility for these sites and that the user must take full responsibility before clicking through.  Some of these sites may be outside the EU and may not adhere to EU GDPR privacy laws.

Policy updates

Tibetan Dawn reserves the right to change or update our policies at any time.  It is essential that you check our policies for any updates before contacting us and placing any orders.

Tibetan Dawn details

Tibetan Dawn  is a Sole Enterprise run by one individual with no distinction between the business and the private owner.  With regards to  EU GPDR privacy laws, the owner does not give permission for these details to be collected or held in any form, other than for direct purchase enquiries or order enquires directly linked to Tibetan Dawn goods.  Call centre numbers will be barred.

 

Phone (+44) 07799 225334 E-mail info@tibetandawn.co.uk Hours Monday to Friday 9.30 am to 4.30 pm
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